I have 10 names. However, is it possible to still get 12 hearts, and 2 of them would simply remain blank, with no name?

Hi there.

Yes of course. Just enter "Blank" and we will leave that heart empty with no name entered on the print.

Hi, just to be sure, is it coming in landscape or portrait?

Hi there, 

This design has a portait layout as per the images. 
Hope that helps.

how do i add more family members i have 31 family members to add and two more on the way and only 12 names on one tree how do i get all names with extra space and do you ship to Canada

Hey there,
I am sorry but we cannot add 31 names to the tree. 

We do ship ro Canada. All our canvas prints are made in Canada if ordered from there.