I need to add 12 names but it is not letting me

Hi Tess, 

You can add 12 names on the largest two sizes only. 

Nine is the maximum for the smallest two sizes.

Good morning I like this for my mom but she has 12 grandkids can u do one with 12 hearts?

Hi there, 
Unfortunately we cannot place that many names on this one.

But some other designs that might suit for a Grandmother fit 12 names. 

Have a look here.

Is that a stonewashed gray

What is the main color of this canvas?

Hi, Alisa. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Can middles name be added when apply a name? Fro example “Ha’leigh Grace”

Yes of course, but the font used will be a little smaller to fit the name into the heart.
Just make sure to add commas between each full child's name.

I would like the names in the hearts in certain order in the hearts can I do that

Sure Anna, just enter the names in the order you want them. 
They will be added from left to right and then top to bottom on the design.

Can you put 2 names for kids and 2 names for grandkids?

Hi, Linda! Thank you for your question. Sorry, but we cannot do that. You would have to choose between kids or grandkids on the print. Hope this helps!

Can I exclude the “They are....” sentence to add more hearts?

Hi, Susan! Thanks for your question. Sorry but we cannot exclude "They are..." from the print. Hope this helps!

I want to see name layout, PRIOR, to decision or payment

Hi, Linda! Thank you for contacting us. We're sorry but we only send image preview of the design once your order is placed. Kindly email us right after you place your order so we can send you the image preview. 

Hope this helps! :)

What color is it I see gray and brown but it looks like there is some blue in it. I hope not but can you confirm ?

Hi, Gail! Thanks for your question. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps! :)

Can names be added later, like when my youngest son meets the love of his life or for grandchildren not born yet.

Hi, Cherie! Thanks for your question. For this design, we can no longer edit once it's printed. If you would like to add names at a later time, you would need to reorder a new one. 

Hope this helps! :)

I need 10 children name on there is this something you can do

Hi, Lesa! Yes, we can add 10 names for you if you order the two largest sizes (23 x 36 and 48 x 32). 
Hope this helps! :)

I wanna no if i can put my grandchildrens name on this instead of it saying kids i have 5 grandbabies

Hi, Anitra! Thanks for your question. We just updated this canvas so you can have the option for grandkids instead of kids. Please go to the product and just tick on the box for the grandkids option. Hope this helps! :)

Can I have it say grand children

Hi, Gena! Very sorry for the delayed response. We have updated the canvas so you now have the option to have it say grandkids on the print! Kindly go to the link and tick the small box for the grandkids options. Hope this helps! :)

I Want to order this print “They are the beat of my heart” I want 3 names but it didn’t let me see a preview of how it would be or how the names would be placed. The babes are James, Tiffany, Scott Can you send me a preview?

Hi, Michelle! Thanks for your message. Please do proceed with the order and if you still cannot see the names, please let us know right away through email so we can send you the preview/draft image. Hope this help! :)

Can this picture be done horizontally?

Hi, Christy! Thanks for your question. Sorry but this canvas does not come in horizontal orientation.