How many names can be put on

Hi, Andrea. Each canvas can fit up to 12 names and 15 names for the two largest sizes. Hope this helps!

Hi, I would like to add paw prints on 2 of them names. Where can I put that request in the order?

Hi, Niki. Thank you for your question. Please just indicate which names you want to put paw prints; inside the parenthesis after the name.

It's not showing me the preview

Hi, Kristie. Sorry to hear that but I just checked and it should work. Please try again. As soon as you start entering the names, a preview automatically appears on the product photo. You can also then tap/clickon the preview button for a separate preview that pops up. Hope this helps!

What colors do they come in

Hi there, 

This comes in one color only. 

The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. 

Hope this helps! 

How long does it take to ship to Odessa Tx

Hi Toshia, 

Please allow 7-14 days for delivery , thanks.

How long is delivery taking fot Ontario Canada 🇨🇦

Hi there, 

Please allow 7-14 days for delivery within Canada, thanks.

Can I use another card to order

Hi, Shone. You can use debit or credit card to pay. Hope this helps!

I'm adding to cart and its not allowing me.. I'm from Canada

Hi there, 

Did you make sure to click "Confirm all names are correct" just above the preview button?

Where do I add the personalized names?

Hi Tabitha, 

We have a temporary technical issue we are working on to resolve. 

You can still place an order and email us in the names you want on the design if you wish.

Trying to place an order and it isn't giving me the option to personlize

Hi Olivia, 

We have a temporary technical issue we are working on to resolve. 

You can still place an order and email us in the names you want on the design if you wish.

Where in canada are these produced?

Hi Heather, 

These are printed in either Toronto or Vancouver.

Is this brown r black?

Hi, Sheniki. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

How can we see a preview? I click in preview it’s doesn’t work page is blank

Hi, Maggie. Thank you for your question. It should show the preview in the product photo area even while you are still entering the names for the design and before clicking on the Preview button. And of course, another preview image should display once you click on the "preview" button. This should work. Hope this helps!

Hey I would love to know what color options do I have... and is the art work black n white or does it have a mix of tan in it... thank u so much

Hi, Alberto. Thank you for your question. This comes in one color only. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Can u put in pictures instead of the names

Hi there!
No, sorry but this is not a photo design.

I want a black and gray are those still available

Hi, Angela. This product only comes in one color as displayed on the product page. Hope this helps!

is it possible to put the wordMom right in the heart with love And 2 names in 1 heart. my 2 great grands. RJ & Raheem

Hi, Iris. I'm sorry, but we cannot do that at the moment.

What color is the canvas

Hi, Kelly. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

With 9 names will it be 3 rows of 3? Trying to do name placements.

Hi there!

Nine names are arranged in a 2-3-4 formation on the horizontal print. 

In the vertical design, their are no rows, the names are placed more loosely. 

If you look through the ewview images on the page, you will see examples of both. 

Hope that helps!

Do you have one like pictures only not personalized? Picture please if you do.

Sure! 
We have that here > https://gearden.com/products/family-love-premium-canvas

What about canvas colors?

Hi, Julia. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. 

Hope this helps! 

Site says canvas for this item. But when I go to choose size, says wood frame? If canvas, there should be no frame. What is it precisely?

Hi there. 

All our canvas prints come wrapped around a wood frame. 

The frame is thus behind the canvas and out of sight.

Do you ship to Canada

Yes indeed!

As per the note on the page -

"If you are in Canada - We will make and ship it from there!"

D Can you send me a proof before ordering to see what it would look like

Hi, Judy. Thank you for your question. We can only create preview image of the design for orders already placed. You can proceed with your order and then email us right after for the preview image so you can approve the design first before we finalize your order. Hope this helps!

Can you get this in Colors?

Hi, Debra. Sorry, but we do not have this in any other colors. We have other color options for the non-personalized version here >> https://gearden.com/products/family-crazy-love-square-canvas?variant=5410587738143

Hope this helps! 

Can I add my Dog name with dog paw next it?

Hi, Debbie. Yes, you can! Please make sure to indicate that in entering the names as you order. Hope this helps!

Hi can I get 2 of the names with wings to represent the fact they are in heaven ?

Hi Roma, 

Many thanks for the message. 

Yes we can do that. Please email us after you place an order, giving us the details of the names you want with wings.

Instead of the name, can I have a picture of each family member in the heart ?

Hi, Gloria. Thank you for the question. I'm sorry, but we are unable to do that at the moment.

can you make one that says This is us Our story, our crazy.our home Then the names

Hi, Pamela. Thank you for your question. I will pass it on to our design team and will get back to you once we have their word.

How many names can you fit?

Hi, Aymara. Each canvas can fit up to 12 names and 15 names for the two largest sizes. Hope this helps!

Can you please tell me the color? Some look grey and others look brown. Thank you.

Hi, Susan. Thank you for your question.

The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. 
Hope this helps! 

Is there anyway to see preview before I order this? Debating between 2 sizes n want to see it before I buy.

Hi, Mary. Thank you for your question. We're sorry, but we can only create preview images for orders placed. You may want to check the photo reviews posted by customers here https://gearden.com/pages/happy-customers for a better idea of the sizes. Also, there is a size chart guide in the product page that you can check. Please click here https://gearden.com/products/personalized-family-love-premium-canvas-wall-art

Hope this helps!  

How do I add the names before adding into cart

Hi, Demetrise. Please enter the names in the "Enter Names" field on the product page.

Does the wood frame have the hooks on back to hang on the wall

Hi, Shirley. Yes, our canvases are ready to hang. Hope this helps!

Is there a way to request the order of the names?

Sure, names are placed in the order given - from left to right and then top to bottom. 
Email us immediately after you order for any specific requests you may have.

Is it a wood frame or canvas? It says both??

Hi, Stephanie. Thanks for the question. It is a canvas print wrapped around a 0.75-inch wood frame. Hope this helps!

How do i get to the one with 15 names

Hi, Nevlon. Please order any of the two largest sizes to fit the 15 names. Hope this helps!

Can I put two names in one heart . Like my daughter and her son and my son and his son

Hi there. We print one name per heart, thanks.

I have a daughter and son in law that have adopted seven children in addition to their four biological. That is eleven children. It would be nice if I could add both parents with the kids.

Hi there. 
As per the notes on the page - if you order one of the largest two sizes, you can add up to 15 names!

Do you have a memorial canvas with names?

Hi, Ametra. Yes, we have. Please see them here >> https://gearden.com/pages/search-results-page?q=personalized+memorial+canvas

Hi! I was wondering if you can place the names specifically in a certain order? I read that they will go in the order given from left to right and top to bottom but I’m choosing the 5 names design and I my husband and son have the same name and I don’t want them on top of each other??

Sure, just email us after you order and we can arrange the names as you want.

Is there a way to see a sample of it

Hi, Gina. We can only create preview images for orders already placed. However, for a better idea how your picture will look like, please check out photos posted by our happy customers here >> https://gearden.com/pages/happy-customers

Hope this helps! 

How many names can I put on theses

Hi, Kerry. Thank you for your question. Each canvas can fit up to 12 names and 15 names for the two largest sizes. Hope this helps!

I have more than 12 names. Can I add them

Yes - if you order one of the largest two sizes, you can add up to 15 names.

Can names be hyphenated (ex. Teresa-Michelle)? Also can other symbols be used (ex. "Nikk")?

Hi, yes names can be hyphenated but these may be split onto two lines to make the font easier to read. 

Letters only can be used - no emojis etc, sorry.

Is it weather resistant for say a lanai?

HI there! As a canvas print this is definitely designed for indoor use only. 
If kept out of direct sunshine and rain then it could be kept out in a lanai some of the time but it would be better indoors!

I am looking for a gift for a family with 6 kids. How would that look? So 8 people.

Many thanks for the query. 
Please look through the review images on this page and you will see lots of examples with 8 names!

Can I see what it would look like with my names before I buy

Sorry, as all designs are made to order manually, we cannot create previews before purchase.

I would like to purchase another personalized wall hanging but it won’t let me... how do I do this.

Hi, Denise.

Many thanks for the message. I understand your frustration, sorry about this happening to you.

In cases like yours where the card was unexpectedly declined the best thing to do is to try checking out again but do so via paypal (but still using your credit card). This usually works.

Even if you don't have a paypal account, go into our checkout page and click the yellow paypal button, then re-enter your card details

Let me know if you need any clarification.

I need to add 14 names can that be done on an ex- lg frame?

Hi, Maria. Yes. Each canvas can fit up to 12 names and up to 15 names for the two largest sizes. Hope this helps!

What color do it come in

Hi, Tanya. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

hello I wanted to see a preview of how my canvas would look like with my children name

Hi there. We can only send previews on orders already placed. So please let us know via email once you order that you would like to see a preview before we print it.

Hi are the hearts flat into the canvas or or the bulging out a bit?

Hi there. As canvas prints, these products are flat. That includes the hearts also.

What color is picture

Hi, Bev. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Can I do on black board with writing in white .

Hi, Nirlep. I'm sorry but we cannot do this at the moment.

I am trying to place an order for that family love canvas. It states 50% off which is $99 n some change but when it gets to the total amount it says diffent.

Hi Glenda - the price varies with the size selected.
Please select the large print for that price.

What are the colors

Hi, Veronica. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Hello this canvas come in brown or just black as the picture shows

Hi, Michelle. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Do you have to add the love heart or is it standard

Hi, Angie. Thanks for the question. The love heart is standard.

I want color that u have in the pict like light gray

Hi, Nelly. Please note this design only comes in one color. So yes, you will get this color on the photo shown in the product page.

What if I need to add some names ??

Hi, Debra. Thank you for your question. A printed canvas is not editable. You would need a new print if you want to add a name to the printed canvas.

Is there anyway you could put more than 12 names?

Hi there, 
As per the notes on the page, if you order one of the largest two sizes , you can add up to 15 names.

What is the size of the canvas above the fireplace in the family a little bit of crazy one?

Hi, Nikki. The size is 36 x 24. Hope this helps!

HI I am looking to do the 48 x 32 am i still only allowed 12 names?

No, you can add up to 15 names on that size. Thanks.

What colors do you have ?

Hi, Donna. Thank you for your question. This personalized print only comes in one color and is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Can you do 60 inches by 24 inches? And how much?

Hi there! Sorry we cannot do custom sizes at this time.

The description says up to 15 names how could I get that option?

Hi, Elle. Yes, as long as you order the two largest sizes (48 x 32, 36 x 24). Just enter all 15 names on the enter names field. Hope this helps!

We have suffixes Sr and Jr in our family. Can we include Darrell Sr & Jr in one heart if under 20 characters?

Hi, Dee. Yes, you can include Jr & Sr.

Hi. I was wondering if I order a sign today would I get it in time for Mother’s Day?

Hi, Ariana.  Sorry,  but orders placed today are unlikely to be delivered in time for Mother's day.

Ok so might be a stupid question but do u put mom and dads name on as well or just kids

Hi, Davarius. Not a stupid question at all! It is really up to you if you want to add parents' names. Most customers add them. :)

Can this canvas possibly fit 13 names?

Hi, Sharika. Yes! Each canvas can fit up to 12 names while the two largest sizes up to 15 names. Hope this helps!

How king does it take to produce/receive after ordering?

Hi, Shanna. It currently takes 3-7 working days to print and ship the canvas. Total turnaround time is 7-14 days. Hope this helps!

I want to order this frame but I want to know if I can add a heart without a name because we are planning to have another child?

Hi, Tiffany. Yes, you can put a blank heart. Just proceed with order and indicate that you want a blank heart on the print. Hope this helps!

If I do the large canvas with 15 names will my hearts be much smaller?

Hi, Rashanda. That's a good question. For reference, please see photos of canvases posted by our happy customers here >> https://gearden.com/pages/happy-customers Hope this gives you a better idea how your print with 15 names will look like! :)

What color is it

Hi, Donna. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Can I see it before I buy it?

Hi, Sylvia. Thanks for the question. We can only create and send preview images for orders placed.

I don’t have any silver in my house and love this canvas. I saw it says a hint of grey with browns and hints of slate? What color is that. Also I saw I can add a dog print how would I do that on my order? Thank you

Hi, Tiffany. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. There are various photos to show the color on the product page https://gearden.com/products/personalized-family-love-premium-canvas-wall-art

And yes, we can add a dog paw on the print. When you order, kindly indicate that you want a paw print with the name inside the heart. Hope this helps! 

What color is it exactly?

Hi, Perla. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Can each set of names seperated by parentheses be put in their own hearts, each group is a family within our family

Hi, Michele. It's one name per heart only. :)

Can I addx15 b.c. names?

Yes, the largest two prints can hold up to 15 names.

Can I see a preview?

Of course, please email us for a preview request after an rder is made. 

Due to the time involved in custom creating each design, we cannot make previews before an order is placed.

Can you do 8 names

Hi, Christina. Yes, we can! Each canvas can fit up to 12 names. 15 names for the two largest sizes. Hope this helps!

Can you have them done in order, starting from the parents to our six children?

Yes, as per the notes on the page, names are printed in the order entered. They go from left to right and then up to down.

Hi I love this frame but I want to know how many letters of the name can fit in one heart

We can fit very long names, up to 20 letters, but they will obviously be in smaller font size.

How do I add names to canvas?

Hi there. If you mean afterwards, then names cannot be added as canvas prints are not editable.

Hello i love this very much do u have to pay with card could i send a money order i dont have a card and i really want it.

Hi, Samantha. Sorry, we do not accept money order. The site accepts Visa, Mastercard, Amex, or you can pay via paypal. Hope this helps!

Can you put 3 names into one heart?

Hi, Dawn. Sorry, it's one name per heart only.

My cards keep saying declined and I have money in them

Hi, Adriana. I understand your frustration, sorry about this happening to you.

In cases like yours where the card was unexpectedly declined the best thing to do is to try checking out again but do so via paypal (but still using your credit card). This usually works.

Even if you don't have a paypal account, go into our checkout page and click the yellow paypal butto then re-enter your card details

Let me know if you need any clarification.

Can I see a preview of my order before I order it so I can see where the names are

Hi, Adriana. Thank you for your question. Sorry, but we can only create preview image once order is placed.

Hello! I've already received my wall art and I love it! Our daughter had a stillborn baby and we weren't sure how she would react to us adding his name. She's still processing the loss. She now would like to have it on the wall art. Is there a way to send it back to you and add an additonal heart with his name? Thank you!

Hi, April. So sorry for your loss. Unfortunately, a printed canvas is not editable so we cannot add a name on your print. If you wish to reorder, we can offer you a heavy discount of 50% on that.

Instead of all hearts can you put 2 paw prints with pet's name

Hi, Monique. No, we cannot put paws instead of hearts  but we can add paw print inside the heart with the pet's name. Hope this helps!

If I order the horizontal one with 9 names will the hearts be printed as follow. From left to right: first top row 2 hearts middle row 3 hearts and bottom row 4 hearts? Trying to figure out how to list the names.

Hi, Joy. Thank you for your question. We have printed horizontal ones with 9 or more names on it. Please do check here https://gearden.com/pages/happy-customers to see photos posted by our customers. I'm sure it will give you a very clearidea how your sign will look like! :) Also, we can send a preview image of your design before we finalize it. Just email us right after placing your order to request for a preview. Hope this helps! :)

It keep saying my card decline

Hi, Ayanna. I understand your frustration, sorry about this happening to you.

In cases like yours where the card was unexpectedly declined the best thing to do is to try checking out again but do so via paypal (but still using your credit card). This usually works.

Even if you don't have a paypal account, go into our checkout page and click the yellow paypal button, then re-enter your card details

Let me know if you need any clarification.

Is that the only Quote you have?

We have hundreds of designs all with different quotes!

Can I pay through Pay Pal

Yes of course you can pay with Paypal!

Can I use apostrophes in the names? Example: Du'Vell

Hi, Tiffiney. Yes, you can! We will print the names as entered. Hope this helps! :)

Hi , just so I have the measurements correct . The - 46”x 32 Horizontal frame would that be 46” wide left to right ?

Hi, Shant. Thank you for your question. Do you mean the 48 x 32? (We do not have 46 x 32) Yes, it's 48 inches wide, left to right. Hope this helps!

Preview?

Hi, Brittni. We send previews after your order is placed. Kindly message us for the preview right after placing your order. Hope this helps! :)

Currently I want/need 9 names on the canvas. Is it possible to add more names at a later time?

Hi, Adrienne. Thanks for your question. Sorry, but a printed canvas is not editable. For additional new names, you would need a new print for that.

It does come in brown print???

Hi, Pat. Sorry, but this doesn't come in brown color.

I need 10 hearts can you add 2 more?

You can add up to 12 hearts!
And up to 15 for the largest two sizes.

Is this a canvas print or do they come with a wood frame along all edges?

Hi, Mike. Thank you for your question. This is a canvas print wrapped around a 0.75-inch wood frame and is ready to hang. Hope this helps! :)

Can I put two names on the heart. Like for husband and wife. Then grandkids alone. Otherwise I would need 16+

Sorry, one name per heart only. 
If you order the largest size we can do 16 names.

Is there a phone number I could call to order and talk to someone

Hi, D nesha. Our support is online only. Please reply to this and we'll get back to you as soon as possible!

Can I add middle initial since we their are 2 Michael's in the family

Yes of course!

Instead of family can you put grandma

Hi, Jamie. We have a grandma version here >> https://gearden.com/products/personalized-this-grandma-belongs-to-premium-canvas-wall-art

Hope this helps! :)

On your family canvas anyway you can do up to 15 names

Hi, Elizabeth. Yes, you can add up to 15 names. Please order the two largest sizes.

It says you can have up to 15 names on the ad. But when I go to the page it says only 12.

Hi, Tonya. The two largest sizes (24 x 36 and 32 x 48) can accommodate up to 15 names. Kindly just enter all the 15 names in the enter names field. Hope this helps! :)

Can u get 9 names total

Hi, Virgena. Thanks for your question. Yes, you can! Each canvas can fit up to 12 names and 15 names for the two largest sizes. Hope this helps! :)

Hi how can you see what your picture look like with your names. To see if you may need a bigger size.

Hi, Tricia. Thank you for your question. We can request for a preview image of your design before printing. After placing your order, please email us right after for a preview image of your design. Hope this helps! :)

How come it doesn’t come in a 32x76 ?

Hi, Eric. Thanks for your question. This product only comes in four sizes - 8 x 12, 16 x 24, 24 x 36, 32 x 48. Hope this helps! :)

Is the frame color grey

Hi, Lynda. Thanks for your question. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

Is this the only color this comes in? It’s gorgeous work however I love color

Hi, Shanan. Thank you for your question. Yes, this canvas comes in this color only.

Any way I could get 13 names?

Hi, Lisa. Yes, you can! Each canvas can fit up to 12 names and the two largest sizes up to 15 names. Hope this helps! :)

Is it possible to do 10 of the hearts larger for adults with 4 smaller ones for children?

Hi, Colleen. Thanks for your question. Sorry, but for this design, all hearts are of the same size.

Can I put 13 names on it.and how much more will it cost

Hi, Tonya. Yes, you can put 13 names. Each canvas can fit up to 12 names while the two largest sizes up to 15 names. The price varies with size and not on the number of names. Hope this helps! :)

Can you do thirteen

Hi, Gail. Yes, we can do 13 names. Please order any of the two largest sizes to fit 13 names. Hope this helps! :)

Is the writing in black or brown?

Hi, Qualandra. Thanks for the question. The writings are in black color. Hope this helps! :)

Is there a frame that come with it or is it just the canvas paper?

Hi, Arica. Thank you for your question. The canvas is wrapped around a 0.75-inch wood frame and is ready to hang. Hope this helps! :)

Can I get extra heart for my grandkids that coming later on

Hi, Jackie. Thanks for your question. Yes, you can get an extra blank heart. Kindly indicate how many extra blank hearts you want added to your design. Hope this helps!

I have 14 ppl do you make them with 14 names

Hi, Tina. Yes, we can! Please order one of the two largest sizes to fit the 14 names. Hope this helps! :)

Is this gray or brown?

Hi, Casie. Thank you for your question. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps! :)

Can I add 14 names

Hi, Romona. Thank you for your question. Yes, you can! Each canvas can fit up to 12 names and 15 names for the two largest sizes. Hope this helps!

When I clicked on the one that I liked it it said $44 but when I came to the page it says $99 which one is it the real price of the picture

Hi, Nicole. Thanks for the question. The price of the canvas varies with size. The $44.95 is for the 8 x 12 size, the smallest, and the $99.95 is for the large size, 24 x 36. Please choose your preferred size using the 'Select Size' option button on the product page. Hope this helps!

Can I add 2 more names and would it cost more

Hi, Tonya. The price varies with size and not with the number of names. Each canvas can fit up to 12 names, while the two largest sizes up to 15 names. Hope this helps!

Can 15 names fit in an extra large frame

Hi, Laura. Thank you for your question. Yes, we can fit 15 names in the extra large size. Hope this helps!

Does this come in brown

Hi, Carolina. Sorry, but we do no thave this in brown color.

Is it really heavy

Hi, Alice. Thanks for your question. Our canvases are light weight! The canvas is wrapped around a 0.75inch wood frame and is ready to hang. Hope this helps!

Can u have more then 12 names

Yes, if you please order either of the two largest sizes, they can fit up to 15 names

Is “love” automatically put in a heart or do I have to add that with the names?

Hi, Carrie. Thanks for the question. Love is already part of the design. You will only have to provide the names in the "Enter Names" field. Hope this helps! :)

We have 13 children, would I be able to get one with 13 names?

Hi, Dawn. Thank you for your question. Yes, you can get one with 13 names. Each canvas can fit up to 12 names, while the two largest sizes up to 15 names. Hope this helps!

How many names can be placed on the sign? I have a family of 9, 7 children and 2 parents.

Hi, Amber. Thanks for your question. Each canvas can fit up to 12 names, the two largest sizes up to 15 names. Hope this helps! :)

Can I add names and do u prove de extra hearts ?

Hi, Maribel. Thank you for your question. Sorry, but we cannot add names once the design is printed. A printed canvas is no longer editable. And yes, we can put extra hearts in your design. Hope this helps! :)

Is there anyway to get a total of 14 names?? We have 12 kids and would like our names to be included??

Yes, this can be done! Please order either of the two largest sizes as they can fit up to 15 names

Is it’s 36 inches tall and 24 inches wide?

Hi, Edward! Thank you for your question. Yes, for the tall/vertical orientation, that is 36" tall and 24" wide. For the horizontal/wide, that's 36" wide and 24" tall. Hope this helps! :)

Is this more in gray or tan?

Hi, Terri. Thank you for your question. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. Hope this helps!

I have 13 . Is there a way to have 13 on the board .

Hi, Patricia. Thank you for your question. Yes, you can put in 13 names. Please order any of the two largest sizes. Hope this helps! :)

Hi, I have ordered from you in the past and have not been disappointed. Thank you for your awesome creations!! I would like to order a "Family " canvas but I need 15 names. Is that possible or do you have another item that allows for 15 names?

Hey there! Many thanks for the orders and the kind words. 
Great to hear the positive feedback. 
With this item if you order one of the two largest sizes, you can add up to 15 names. Hope this helps!

Hi. My family will be growing in a year or 2 another grand baby. Can names be added at a later time ? Also do you make a wood sign that simply says “my family is my blessing “

Hi, Denise. Thank you for your question. Sorry but a canvas print is not editable. You will need a new print if you want to add names to the design. As for the sign, sorry but we do not have wood signs at the moment, we only have canvases. Hope this helps!

If I only have 10 names is it possible to have 1 additional heart blank added for a future baby

Yes of course - just add a name as "blank" and email us after you order!

CAN THERE ONLY BE 12 NAMES

Hi, Felicia. Thanks for your question. Yes, you can put 12 names. Each canvas can fit up to 12 names while the two largest sizes, up to 15 names. Hope this helps! :)

i Would like to add my dogs name as well. Is it possible for my dogs name to be in the shape of a paw instead of a heart like the rest of ours?

Hi, Shawana. Thanks for the question. Sorry, but we cannot do that at the moment.

I have been trying to order and it denies my credit card all the time

Hi, Sylvia. I understand your frustration, sorry about this happening to you. In cases like yours where the card was unexpectedly declined the best thing to do is to try checking out again but do so via paypal (but still using your credit card). This usually works.

Even if you don't have a paypal account, go into our checkout page and click the yellow paypal button, then re-enter your card details

Let me know if you need any clarification.

Can I see what it will look like before I purchase?

Hi, Tara. Thank you for your question. We can send a preview image of the design only after your order is placed, and that is also after you send us an email requesting for a preview image. Hope this helps! :)

My card will not work internationally. Any suggestions on how to pay.

Hi, Don. I understand your frustration, sorry about this happening to you.

In cases like yours where the card was unexpectedly declined the best thing to do is to try checking out again but do so via paypal (but still using your credit card). This usually works.

Even if you don't have a paypal account, go into our checkout page and click the yellow paypal button, then re-enter your card details

Let me know if you need any clarification.

If you have it personalized will it get here before Christmas?

Hi, Linda. Thanks for your question. It should make it in time for Christmas, but guaranteed for Christmas delivery was only up until yesterday. Hope this helps!

How many names allowed or letters allowed each name. .what size frame needed for 12 names price?.

Hi, Julia. Each canvas can fit up to 12 names. The two largest sizes up to 15 names. And it's one name per heart. Hope this helps! :)

Does this say I have 2hrs left to order to get by Christmas?

Hi, Kiana. That is right. I can see that you already placed your order. It is still guaranteed for Christmas delivery. Hope this helps! :)

What color is this? I need brown and white. It almost looks gray

Hi, Demi. Thanks for your question. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. 

Hope this helps! :)

Do you send a picture to approve before you actually print names?

Hi, Sandra. Thank you for your question. Yes, we can do that. Just proceed with your order and email us right after to request for a preview image of your design before we print.  Hope this helps!

Do you have a picture of one with 11 names?

Hi, Dan! Thanks for your question. This canvas can fit up to 12 names, while the two largest sizes up to 15 names. Hope this helps! :)

Can a different term and phrase be added?

Hi, Shayne. Thank you for your question. Sorry, but we cannot do that until the new year.

Is there any way to add wings to the Robby heart. Our 20-year old son who is in heaven.

Hi, Shantee. Thank you for your order and question. Yes, we can definitely do that. We will add angel wings to the Robby heart as requested. Hope this helps! :)

I’m struggling on the size. I want to order these for each of our 3 kids. One has 7 kids. One 5 kids. One 3 kids. I’m afraid the large maybe too big fo their wall but then wondering if the Med will be too small. I’m looking at horizontal. I have them in my cart. Can you give me an example of how the medium horizontal will look with 7 names

Hi, Janie. Thank you for your question. There is a sample picture in the product photos of the horizontal orientation with seven names. Please check here, it's the third photo >> https://gearden.com/products/personalized-family-love-premium-canvas-wall-art  Hope this helps! :)

Do people put Mom, Dad and then kids names

It's a personal preference! But most people put Mom & Dad's names first. Although lots do use just "Mom" and "Dad"

is this frame 48 wide or 48 high?

Depends on the layout!
Tall layout will be 48 high, wide layout will be 48 wide!

Can you add birth dates under each name?

Hi, Kathy. Thank you for your question. Sorry but we cannot do that. We can only add names to the hearts at the moment. Hope this helps! :)

What if down the road when you need to add another heart

Hi, Lori! Thank you for your question. We're sorry, but once the canvas is printed, it is no longer editable. However, other customers add extra blank heart/s if they are expecting! Hope this helps! :)

If you can add names on later on

Unfortunately not! But we can add a blank heart if you expect an arrival soon!

Hey. I want to order the Family Love pic but need 14 names. Can this PLEASE be done?

Hi, Brandy! Thanks for your question. Yes, this can be done! Please order either of the two largest sizes as they can fit up to 15 names. Hope this helps! :)

How soon do I need to order this to have by Christmas?

Hi, Darnise! Thank you for your question. Our canvases take 3-6 working days to print and ship. As we also noted in the product page, we ask our customers to please allow us a total of 7-14 days for delivery starting from day the order is placed.  Hope this helps you decide when to order! :)

Am I able to see what it would look like before I purchase ?

Hi, Yvonne. Thank you for your question. We can only send you a preview image once your order is placed. You need to email us for the preview image right after placing your order. Hope this helps! :)

Can you put a picture beside each name

Hi, Lilliam! Thank you for your question. Sorry but we cannot do that at the moment. We do have a family photo personalized canvas that you may want to check here >> https://gearden.com/products/photo-personalized-family-love-premium-canvas
And others here >> https://gearden.com/pages/search-results-page?q=photo+personalized+canvas

Can we see it before it's ordered?

Hi, Char! Thanks for your question. We can send you a preview image of your design only after placing your order. Once done ordering, please email us to request for a preview image. Hope this helps!

Do you make single hearts for additions to the family

Hi, Leilani. Thanks for your question. Sorry but we can no longer edit a design once it is printed. Hope I answered your question correctly! :)

I have 8 children and 13 grandchildren do you have any that will fit

Hi, Adrian. We're sorry but the two largest sizes can fit up to 15 names only. Hope this helps! :)

I want to see before I order so could you please do this cause I need to order asap

Hi, Christie! We're sorry but we can send an image preview once the order is placed. Kindly send us an email right after placing your order so we can send you a preview image. Hope this helps!

Hi can I use the extra large for only 4 names or would that look bad? I thought about the large as well.

Hi, Rosemarie! Thanks for your question. Yes, you can have extra large for four names as many of our customers also did. Hope this helps!

Can you have a name with a suffix next to it ?

Hi, Monica! Thanks for your question. Yes, we can have a name with a suffix next to it. Please make sure to add that on the names field when you place your order. Hope this helps!

CAN YOU GET THIS ONE IN 40 X 40 WITH 11 NAMES?

Hi, Donna! Thanks for your question. We're sorry but the 40 x 40 (square) is only for the non-personalized version. The rectangle orientation is for the personalized. Hope this helps! :)

Hi, I'd like to know if you can make Family - A Little bit of Crazy - A Little bit of Loud - & A Whole Lot of Love." Quote..in 14× 32 size and customize size. If so, I'd like know total cost.

Hi, Preeyi. Thanks for your question. We're sorry but we do not do customized sizes at the moment. Available canvas sizes are those as displayed in product page. 

Hope this helps! :)

Can we see what this would look like with our names

Hi, Sue! Thanks for your question. Yes, you can request to see a preview image of the print after placing your order. Hope this helps! :)

Hi: There are 7 of us. My husband, myself, son and his wife and 2nd son, wife and granddaughter. Can the names be grouped by family so husband/wife, etc together

Hi, Patty! We're sorry but we can only print one name per heart as two or more names would make the letters smaller and hard to read. 
Hope this helps!

What color is the canvas and named

Hi, Jane! Thanks for your question.  The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. We're using black for the letters/names. 

Hope this helps! :)

I want my 2 children and 2 grandchildren names on the canvas.. wondering what would be nice for My name - don’t want my first name. Could this be used for my place in the print? Mom (Meme) Or do u have any suggestions? TY

Hi, Alana! Thanks for your question. Sure, we can put your 2 children's names and 2 grandchildren's names on the print. And of course, you can add either Mom or Meme for your name, too! Others are also just putting moms or dads inside the heart/s. 
Hope this helps! :)  

Is this a Canvas, or a wood frame?

Hi, Theresa! Thanks for your question. This is a canvas wrapped around a 0.75-inch woodframe and is ready to hang. 
Hope this helps! :)

Any way to get this bigger App 72x36??

Hi, Joni! Thanks for your question. Sorry, but the largest we can make is 48 x 32 only. We do have panoramic canvases available in our store that you may want to check, though not as big as 72 x 36. >>https://gearden.com/pages/search-results-page?q=panoramic+canvas

I have. 14 in my family could you do 14 names

Hi, Kim! Thanks for your question. Please order the two largest size (36 x 24 and 48 x 32) which can hold up to 15 names. :)

When can I expect my canvas - it was ordered a couple of weeks ago

Hi, London! Many thanks for your question. I have looked, and the order you tried placing on 24th August, did not go through, so there was no order made.  Should you want to continue with the order, please go back to your cart and proceed with checkout and payment. Hope this helps! :)

We have a large family (26 in total) is there another option or larger size canvas that can be done?

Hi, Danielle! Thanks for your question. We are sorry but the two largest sizes can only accommodate up to 15 names at the moment.

The sample horizontal frame you have is that the 48 by 32? What’s your number?

Hi, Daisy! Thanks for your question. Our support is online only. Please reply to this thread and will get back to you as soon as we can!  To answer your question, yes, it is the sample horizontal frame above a couch is the 48 x 32 size. :)

I selected the largest one you have, which is supposed to allow up to 15 names. However, I still cannot input all the names. I’d love to order one but will not be able to without being able to add all the names.

Hi, Kim! Kindly go ahead and place your order then email us right after with all the 15 names you want on the print! 
Hope this helps. :)

Can you preview a mock up of what it will look like before purchase?

Hi, DJ! Thanks for the question. Sorry but we can only send mock up after purchase.

Is there any way you can put angel wings around tow hearts with r.ip

Hi, Carlette! Thanks for your question. Yes, we can do that for you. Please proceed with placing the order and then email us right away the names you want the angel wings with rip.  Hope this helps! :)

Is this the only color it comes in

Hi, Carlette! THanks for the question. We have this in different color shades but not personalized. You may check it here >> https://gearden.com/products/family-crazy-love-square-canvas

What color is the personalized family love canvas? I need a grey color of the same canvas.

Hi, Nune! Thanks for your question. The canvas color is hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. There are various photos to show the color on the product page. 

Hope this helps! :)

I was going to get this for my parents but they have a total of 17 grandkids can u do that many names

Hi, Shawna! Thanks for your question. We're sorry but we can only accommodate up to 15 names (for the largest size) at the moment.

Can it be made without the names and without the hearts for the names?

Hi, Tiffini! Thanks for your question. Please see the non-personalized versions here >> https://gearden.com/products/family-love-premium-canvas https://gearden.com/products/family-crazy-love-square-canvas

Hope this helps! :)

Are there payment options available?

Hi, Tammy! We accept debit and credit cards as methods of payment. Hope this helps! :)

we’re 5 siblings can you also put our children’s name inside each siblings heart - example Albert in regular cursive and in smaller cursive his children Bryan, Adriana, Kianna Ryan sporadically inside Albert’s heart ❤️?

Hi, Carol! Thank you so much for your interest in our product. Very sorry but the canvas is one name per heart only. Please let us know if you have any other queries! :)

They're 13 of us , is there anyway to sqeeze another one in?

Hi, Brenda. Thanks for your question. You can choose the largest size, 48 x 32, which can hold up to 15 names. :)

Can I put couples in one heart. Such as Matt &Dawn. Amber&Shayne. ?

Hi, Deb. Yes, we can do that. Please go ahead and place your order and email us right after the names you want inside one heart. :)

Can I assume that the large wide is 36 inches in length and 24 inches in height ?

We have two variants! The "tall" variant is, of course, taller than wider. And the "wide" variant is wider than taller. 

If you want the version that is 36" in length and 24 " in height, please choose the "wide" option

Is there anyway to add angel wings to one of the hearts?

Hi, Laura! Yes, we can! Please place your order and email us right after which name you want to add angel wings. :)

What color is this the family love

Hi, Terry! Thanks for your question. The canvas color is a little hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. There are also various photos to show the color on the product page. Hope this helps! :)

My sons name is Sean Denis , would they put that on one line or Sean Denis One under the other Also do we need to put the word Love into a heart or Does it come already and if I wanted To make my husband and I in one heart Glenn & Liz would that heart be larger or the same size as the others ? Thank you

Hi, Liz! Thanks for your question. That would be one heart for one name, so Sean Denis will be put in one heart. And if you want your and your husband's name to be in one heart, that would be fine as well. The heart would still of the same size but the letters/characters would be a bit smaller compared to shorter names.  Hope this helps! :) 

Is Alexandra too long to fit in a year?

Hi, Alexandra! Thanks for your question. The name is fine! It will still fit in the heart or one of the hearts. The characters or letters though will be smaller than shorter names but they are still readable!  Hope this helps! :)

Can you show a pic with 12 names?

Hi, Valerie. Thanks for your question. The two largest sizes can hold up to 12-15 names! Kindly select 24 x 36 or 32 x 48 sizes. Hope this helps! :)

Is this solid wood

All our products labelled "canvas" are canvas, not solid wood.

All come stretched on a wood frame, and are ready to hang out of the box.

Looking for animal ones

Hi, Camille! We do have a collection of pet owners' wall arts here >>https://gearden.com/collections/pet-owners-wall-art Hope this helps! :)

Does it cost $100 with up to 12 names on Canvas

Hi, Tomora! Thanks for your question. Yes. The two largest sizes can hold up to 12-15 names. 24 x 36 is priced at $99.95 and 32 x 48 is priced at $179.95. Hope this helps! :)

Can we have couples in one heart. Like Jr & Jen, Tony & Rayna

Yes can do that! So long as the names are not too long, otherwise they will be too cramped.
If you want to do this PLEASE EMAIL us via support@gearden.com after you order, to make sure we know exactly what you want!

What color is it brownish or is it grayish?

Thanks for the message. The canvas color is somewhat hard to describe! It is a grey mix with hints of slate and with wood-brown around edges of top half. The corners are darker as per the images.  

There are various photos to show the color on the product page, and the close-up photo displays it most accurately.

Can get the canvas in landscape version ... meaning longer (wider) rather than taller?

Hi, Melanie! Thanks for your question.  Please send us your custom options through email.  If you want one of the two largest sizes, we can look into it. Hope this helps! :)

Can you give a picture size 16 X 24 inch?

Hi, there! Thank you for your question.  Yes, a 16 x 24 inch size is available. Kindly click here and click on the arrow down button on Select Size (inches) option. >> https://gearden.com/products/personalized-family-love-premium-canvas-wall-art Hope this helps! 

Does this come ready to hang or does it need to be framed?

This one, like ALL our canvas prints come ready to hang, straight out of the box!

What if I have more than 12 names

Thank you for your question! We can accommodate up to 15 names if you order one of the two largest sizes, otherwise they will be too small on the final print. Hope this helps! :)

I bought one of your cavas but now I need a hear and name added. Can that be done

Hi Kathy

Many thanks for the previous order. 

Sorry but prints are not editable so names cannot be added.

Is there any way to add a name to a sign I already ordered ??

Hi, Justine. Thank you for your question. Sorry, but a printed canvas is not editable. For an additional name, you would need a new print for that. 

Please let us know if you have any other questions.